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研究:“羊群效應(yīng)”促團(tuán)購(gòu)成功

2012-02-23 16:21

 
研究:“羊群效應(yīng)”促團(tuán)購(gòu)成功

Herding mentality: Groupon effectively turns customers into sheep, the results of a study show.(Agencies)

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We might like to think we're not influenced by other people, but a new study into the group-buying mechanisms - like those used on coupon sites such as Groupon and LivingSocial - reveals that telling buyers who come later to the offer how many have already signed up increases the number of purchasers.

Researchers at the University of Toronto's Rotman School of Management wanted to understand why group buying sites that have entered the market recently have enjoyed greater success than those operating a decade ago, such as Mercata and MobShop.

Earlier attempts typically left potential buyers waiting for days before confirming whether or not they had got the offer they had signed up for.

‘We think one of the reasons group-buying has been successful recently is because of the short time horizon,’ says Rotman Professor Ming Hu, who co-wrote the study with Professor Mengze Shi and PhD student Jiahua Wu. ‘It allows for a herding effect.’

Another reason is the use of an information structure that discloses to later arrivals how many have already signed onto the deal.

Researchers looked at two ways of designing the purchasing mechanism for a group buy: a simultaneous mechanism, where no one knows how many buyers have come before them, and a sequential mechanism, where a second group of buyers has the advantage of knowing the size of the first group.

The researchers' analytical model shows the most successful mechanism is the sequential one because it eliminates uncertainty for those coming later to the deal, and improves the confidence of those who sign on early, as they're able to track the numbers of those who come after them.

‘That boosts confidence,’ says Professor Hu, who teaches operations management. Deals for “l(fā)uxury” services, versus everyday items, work better in a group buy scenario because they offer consumers a greater benefit.

(Read by Nelly Min. Nelly Min is a journalist at the China Daily Website.)

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(Agencies)

我們也許認(rèn)為我們不會(huì)受到他人的影響,但一項(xiàng)針對(duì)團(tuán)購(gòu)機(jī)制(正如Groupon和LivingSocial等團(tuán)購(gòu)網(wǎng)站的機(jī)制一樣)的研究表明,告訴后來(lái)的買(mǎi)家已經(jīng)有多少人報(bào)名參加能夠增加購(gòu)買(mǎi)者的人數(shù)。

多倫多大學(xué)羅特曼管理學(xué)院的研究人員想要知道為什么近期進(jìn)入市場(chǎng)的團(tuán)購(gòu)網(wǎng)站比十年前的Mercata和MobShop等團(tuán)購(gòu)網(wǎng)站經(jīng)營(yíng)更成功。

團(tuán)購(gòu)網(wǎng)站過(guò)去總是讓潛在的買(mǎi)家在報(bào)名后等上好多天,才能確認(rèn)是否能享受到折扣品。

羅特曼商學(xué)院的教授胡明(音)說(shuō):“我們認(rèn)為近期團(tuán)購(gòu)網(wǎng)站成功的原因之一是較短的時(shí)限。這就出現(xiàn)了羊群效應(yīng)。”他和石夢(mèng)澤(音)教授以及博士生吳嘉華(音)共同撰寫(xiě)了該研究報(bào)告。

另一個(gè)原因是使用了一種信息結(jié)構(gòu),讓后來(lái)者看到已經(jīng)有多少人下單購(gòu)買(mǎi)。

研究人員研究了設(shè)計(jì)團(tuán)購(gòu)機(jī)制的兩種方式,一種是同步機(jī)制,沒(méi)人知道之前有多少人來(lái)過(guò);另一種是順序機(jī)制,第二撥買(mǎi)主能夠知曉第一撥買(mǎi)主的規(guī)模。

研究人員的分析模型顯示,第二種機(jī)制最成功,因?yàn)檫@為后來(lái)的買(mǎi)家消除了不確定性,并增進(jìn)了先前買(mǎi)家的信心,因?yàn)樗麄円部梢钥吹诫S后買(mǎi)家的數(shù)量。

胡教授說(shuō):“這增進(jìn)了自信。”他教授運(yùn)營(yíng)管理課程。與日常商品相比,“奢華”服務(wù)類商品團(tuán)購(gòu)效果更好,因?yàn)橄M(fèi)者能得到更大實(shí)惠。

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Vocabulary:

time horizon: 時(shí)間期限,投資期

herding effect: 羊群效應(yīng)

 
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